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Decision Summary

  • Case Ref: FS50069737
  • Date: 23 November 2005
  • Public Authority: Gwent Healthcare NHS Trust
  • Summary: The complainant requested a copy of the Non-Urgent Patient Transport Policy from the Trust. The Trust did not provide the policy as it does not exist at present but they failed to respond to the complainant's request and inform them of this within the statutory 20 working day period. The Trust has confirmed that they will supply the complainant with a copy of the policy once it has been formulated.
  • View PDF of Decision Notice: [1]