ICO standard email acknowledgement

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Thank you for contacting the Information Commissioner’s Office (ICO). This message is to confirm that we have received your correspondence. Please do not reply to this email.

If you have submitted a new complaint We aim to provide an initial response and case reference number within 30 days.

If you have requested advice We aim to respond to requests for advice within 14 days.

If your correspondence relates to an existing case This will be added to your case and considered on allocation to a case officer.

Copied correspondence Please note that we do not respond to copied correspondence. If you have a matter you would like to discuss please call our helpline on 0303 123 1113 (local rate) or 01625 545745 if you prefer to use a national rate number.


Yours sincerely,


ICO Customer Contact Department


Making a request for information held by the ICO For more information about the ICO’s handling of requests for information please visit http://ico.org.uk/about_us/how_we_comply

Our e-newsletter Details of how to sign up for our monthly e-newsletter can be found at http://ico.org.uk/news/e-newsletter

Twitter Find us on Twitter at https://twitter.com/iconews

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